Terms & Conditions

Payments:

  • We accept all modes of payment (Credit Card, PayPal)
  • Canadian customers must pay GST/HST, and Ontario residents HST

Shipping:

  • Direct Fit Exhaust Inc ships UPS ground to Canada and USA
  • Free shipping for all orders!
  • International items may be subject to customs processing and additional charges:
International Shipping – items may be subject to customs processing depending on the item’s declared value.
Sellers set the item’s declared value and must comply with customs declaration laws.
As the buyer, you should be aware of possible:
– delays from customs inspection.
– import duties and taxes which buyers must pay.
– brokerage fees payable at the point of delivery.
Your country’s customs office can offer more details, or visit eBay’s page on international trade.
  • Item location: Canada
  • Ships to: USA & Canada
  • US customers WILL NOT PAY EXTRA duties or brokerage fees – we pay those for your order

Delivery:

  • Returns are permitted on all new items within 60 days of delivery. All items must be unused and in its original packaging. All original hardware must be included in the package. Returns will be denied if any modification have been made to our product. Please be advised that YOU MUST UPLOAD THE TRACKING NUMBER to eBay’s return request in order to get your money back.
  • To avoid any penalties, please contact us as soon as a problem arises. – We do not accept COD packages or FEDEX. – You MUST state on the returning document that the item is being returned back to seller for customs clearance purpose. The customer is responsible for any shipping charges, taxes, and/or duties. We take pride in customer satisfaction and that’s why our products come with a 100% fitment guarantee. Return shipping will be on the customer if ordered by mistake or ordered the wrong part. Please check with a licensed mechanic for the part you need before ordering.

Warranty:

  • All our catalytic converters come with a 5 years or 50000 miles warranty for the converter body and the end pipes. Direct Fit Exhaust Inc warrants that all our catalytic converters are free from defects in materials and workmanship. Our converters have been designed and manufactured to meet state and federal emission requirements when the vehicle is properly maintained (excluding California). Our warranty is void if our converters weren’t installed by a licensed auto technician. Also, if the catalytic converter is not properly installed on the vehicle for which it’s designed for. It is also void if the catalytic converter has been altered or repaired or damaged by negligence, accident or mishandling.
  • Direct Fit Exhaust Inc assumes no lability for catalytic converter failures related to engines not operating within its original specs or vehicles with modified exhaust systems.
  • For the Warranty to be honored, you must return the part with proof of purchase and must provide reports of the failure from a licensed auto mechanic. Please note labor and shop expenses are not covered by the warranty.
  • All the shipping costs are under the buyer’s responsibility.